Open Labs, LLC Data Policy
Effective Date: December 8, 2024 · Last Updated: July 21, 2026
This Data Policy applies to every property Open Labs, LLC operates — including OpenLuxe (openluxe.co), OpenVerce (openverce.com), OpenFlix (openflix.co), HoodGuess (hoodguess.com), StickerVerce (stickerverce.com), VidVerce, ReelReel, and Baddles — which share a single account system and common infrastructure. See the Privacy Policy for the full property list.
At Open Labs, LLC, safeguarding your sensitive data is not only a responsibility but a commitment to excellence. Our data policy ensures that all documents and information entrusted to us are stored, transferred, and handled with the highest standards of security and discretion.
Our core commitment: We do not sell, rent, lease, license, or trade your sensitive data — including identity documents, financial information, voice or biometric data, or contact lists — to data brokers, ad networks, marketers, list resellers, or any other third party for money or other valuable consideration. Service providers we engage are contractually limited to using your data only to deliver the service we have asked them to perform.
Scope
This policy applies to all sensitive documents submitted to OpenLuxe, including but not limited to:
- Identity verification documents (e.g., government-issued IDs, passports).
- Financial information (e.g., proof of funds, account balances).
- Personal data provided during applications or membership processes.
Data Storage
- Encryption: All sensitive documents are stored using state-of-the-art encryption both at rest and in transit.
- Access Control: Access to sensitive documents is restricted to authorized personnel only, based on their roles and responsibilities.
- Retention Period: Sensitive documents are retained only for the duration necessary to fulfill their intended purpose (e.g., identity verification). After this period, they are securely deleted in compliance with data protection regulations.
Data Transfer
- Secure Channels: Sensitive documents are transferred using encrypted and secure communication channels to prevent unauthorized access.
- Third-Party Services: Any third-party services used for data processing or verification must comply with OpenLuxe's security standards and applicable data protection laws.
- International Transfers: Sensitive data transferred across borders complies with relevant international data protection regulations, ensuring privacy and security.
Data Protection Measures
- Audit and Monitoring: Regular audits are conducted to ensure compliance with this policy and to identify potential vulnerabilities.
- Breach Response: In the unlikely event of a data breach, affected parties will be notified promptly, and corrective measures will be implemented to mitigate risks.
- Training: OpenLuxe personnel undergo regular training to ensure awareness of and compliance with data protection practices.
Your Privacy Rights
- Access and Control: You have the right to request access to your data, correct inaccuracies, or request deletion of your information, subject to regulatory requirements.
- Transparency: OpenLuxe is committed to transparency regarding how your data is collected, used, and stored.
Data Breach and Limitation of Liability
1. Limitation of Liability
Open Labs, LLC employs rigorous security measures to protect your sensitive information. However, by submitting your information, you acknowledge and agree that no system is entirely immune to risk. OpenLuxe shall not be held liable for any unauthorized access, disclosure, or loss of data resulting from events beyond its reasonable control, including but not limited to cyberattacks, breaches of third-party services, or force majeure events.
2. Arbitration Clause
Any disputes arising out of or relating to this policy, including claims of liability or damages related to a data breach, are governed by the Mandatory Arbitration and Class Action Waiver section of our Terms of Service, including the JAMS-administered individual arbitration in Cheyenne, Wyoming (or, for individual consumers, in the U.S. county of your billing address) and the 30-day opt-out window described there. In case of any conflict between this policy and the Terms of Service on dispute resolution, the Terms of Service control.
3. Waiver of Class Actions
You agree to waive any right to participate in a class-action lawsuit or class-wide arbitration against OpenLuxe. All claims and disputes must be brought on an individual basis.
4. Notification of Breach
In the event of a confirmed data breach affecting your information, OpenLuxe will notify affected parties and applicable authorities within the timelines required by applicable law — for example, without undue delay and where feasible within 72 hours of becoming aware under the GDPR, and promptly under U.S. state breach-notification statutes. Notification will include the nature of the breach, the categories of information involved, the likely consequences, the measures we have taken or propose to take, and steps you can take to protect yourself.
By using OpenLuxe's services, you agree to these terms and acknowledge that this clause is essential for maintaining the exclusivity and efficiency of our platform.
Contact Us
If you have questions about this policy or your data, please contact us at:
Privacy / data-rights requests: support@openluxe.co
Security incidents: support@openluxe.co
Legal: support@openluxe.co
By trusting OpenLuxe with your sensitive information, you enable us to create a secure and exclusive experience tailored to your needs. This commitment underscores our dedication to discretion, security, and excellence.
