Open Labs Acceptable Use Policy

This acceptable use policy covers the products, services, and technologies (collectively referred to as the “Products”) provided by Open Labs, LLC under any ongoing agreement. It applies to every property we operate — including OpenLuxe (openluxe.co), OpenVerce (openverce.com), OpenFlix (openflix.co), HoodGuess (hoodguess.com), StickerVerce (stickerverce.com), VidVerce, ReelReel, and Baddles — as listed in our Terms of Service. It's designed to protect us, our customers, and the general Internet community from unethical, irresponsible, and illegal activity.

Because a single Open Labs account is used across all of our properties, a breach of this policy on one property may result in suspension or termination across all of them.

Open Labs customers found engaging in activities prohibited by this acceptable use policy can be liable for service suspension and account termination. In extreme cases, we may be legally obliged to report such customers to the relevant authorities.

This policy was last reviewed on May 3, 2026.

Fair use

We provide our facilities with the assumption your use will be “business as usual”, as per our offer schedule. If your use is considered to be excessive, then additional fees may be charged, or capacity may be restricted.

We are opposed to all forms of abuse, discrimination, rights infringement, and/or any action that harms or disadvantages any group, individual, or resource. We expect our customers and, where applicable, their users (“end-users”) to likewise engage our Products with similar intent.

Customer accountability

We regard our customers as being responsible for their own actions as well as for the actions of anyone using our Products with the customer's permission. This responsibility also applies to anyone using our Products on an unauthorized basis as a result of the customer's failure to put in place reasonable security measures.

By accepting Products from us, our customers agree to ensure adherence to this policy on behalf of anyone using the Products as their end users. Complaints regarding the actions of customers or their end-users will be forwarded to the nominated contact for the account in question.

If a customer — or their end-user or anyone using our Products as a result of the customer — violates our acceptable use policy, we reserve the right to terminate any Products associated with the offending account or the account itself or take any remedial or preventative action we deem appropriate, without notice. To the extent permitted by law, no credit will be available for interruptions of service resulting from any violation of our acceptable use policy.

Prohibited activity

Copyright infringement and access to unauthorized material

Our Products must not be used to transmit, distribute or store any material in violation of any applicable law. This includes but isn't limited to:

1. any material protected by copyright, trademark, trade secret, or other intellectual property right used without proper authorization, and
2. any material that is obscene, defamatory, constitutes an illegal threat or violates export control laws.

The customer is solely responsible for all material they input, upload, disseminate, transmit, create or publish through or on our Products, and for obtaining legal permission to use any works included in such material.

SPAM and unauthorized message activity

Our Products must not be used for the purpose of sending unsolicited bulk or commercial messages in violation of the laws and regulations applicable to your jurisdiction ("spam"). This includes but isn't limited to sending spam, soliciting customers from spam sent from other service providers, and collecting replies to spam sent from other service providers.

Our Products must not be used for the purpose of running unconfirmed mailing lists or telephone number lists (“messaging lists”). This includes but isn't limited to subscribing email addresses or telephone numbers to any messaging list without the permission of the email address or telephone number owner, and storing any email addresses or telephone numbers subscribed in this way. All messaging lists run on or hosted by our Products must be “confirmed opt-in”. Verification of the address or telephone number owner's express permission must be available for the lifespan of the messaging list.

We prohibit the use of email lists, telephone number lists or databases purchased from third parties intended for spam or unconfirmed messaging list purposes on our Products.

This spam and unauthorized message activity policy applies to messages sent using our Products, or to messages sent from any network by the customer or any person on the customer's behalf, that directly or indirectly refer the recipient to a site hosted via our Products.

Unethical, exploitative, and malicious activity

Our Products must not be used for the purpose of advertising, transmitting, or otherwise making available any software, program, product, or service designed to violate this acceptable use policy, or the acceptable use policy of other service providers. This includes but isn't limited to facilitating the means to send spam and the initiation of network sniffing, pinging, packet spoofing, flooding, mail-bombing, and denial-of-service attacks.

Our Products must not be used to access any account or electronic resource where the group or individual attempting to gain access does not own or is not authorized to access the resource (e.g. “hacking”, “cracking”, “phreaking”, etc.).

Our Products must not be used for the purpose of intentionally or recklessly introducing viruses or malicious code into our Products and systems.

Our Products must not be used for purposely engaging in activities designed to harass another group or individual. Our definition of harassment includes but is not limited to denial-of-service attacks, hate-speech, advocacy of racial or ethnic intolerance, and any activity intended to threaten, abuse, infringe upon the rights of, or discriminate against any group or individual.

Other activities considered unethical, exploitative, and malicious include:

1. Obtaining (or attempting to obtain) services from us with the intent to avoid payment;
2. Using our facilities to obtain (or attempt to obtain) services from another provider with the intent to avoid payment;
3. The unauthorized access, alteration, or destruction (or any attempt thereof) of any information about our customers or end-users, by any means or device;
4. Using our facilities to interfere with the use of our facilities and network by other customers or authorized individuals;
5. Publishing or transmitting any content of links that incite violence, depict a violent act, depict child pornography, or threaten anyone's health and safety;
6. Any act or omission in violation of consumer protection laws and regulations;
7. Any violation of a person's privacy.

Our Products may not be used by any person or entity, which is involved with or suspected of involvement in activities or causes relating to illegal gambling; terrorism; narcotics trafficking; arms trafficking or the proliferation, development, design, manufacture, production, stockpiling, or use of nuclear, chemical or biological weapons, weapons of mass destruction, or missiles; in each case including any affiliation with others whatsoever who support the above such activities or causes.

Unauthorized use of Open Labs property

We prohibit the impersonation of Open Labs or OpenLuxe, the representation of a significant business relationship with Open Labs or OpenLuxe, or ownership of any Open Labs or OpenLuxe property (including our Products and brands) for the purpose of fraudulently gaining service, custom, patronage, or user trust.

AI misuse and prohibited AI-generated content

Our Products include AI assistants, agents, voice features, image and media generators, and other AI-powered tools. You must not use any AI feature for, or to facilitate, any of the following:

1. Generating or distributing child sexual abuse material (CSAM) or any sexual content involving minors;
2. Creating non-consensual intimate imagery (NCII), revenge porn, sexualized deepfakes, or any sexual or nude depiction of a real person without their explicit informed consent;
3. Cloning a person's voice, likeness, or identity (including via deepfake video, voice synthesis, or AI avatars) without that person's explicit informed consent, or using such a clone to deceive, defraud, harass, defame, or impersonate;
4. Generating election disinformation, fabricated statements attributed to real public figures, or content designed to deceive voters or interfere with elections;
5. Producing content designed to harass, threaten, doxx, intimidate, or incite violence against any person or group;
6. Generating instructions for, or facilitating the creation of, weapons capable of mass casualties (chemical, biological, radiological, nuclear, or explosive), cyberweapons, malware, or critical- infrastructure attacks;
7. Producing illegal financial, medical, tax, or legal advice held out as authoritative professional advice;
8. Conducting spam, phishing, scams, pig-butchering, romance fraud, payment fraud, or social-engineering campaigns using AI-generated text, voice, video, or images;
9. Generating fraudulent documents, fake identification, forged signatures, fabricated reviews, or content designed to deceive verification systems;
10. Unlawfully discriminating in housing, lending, employment, insurance, or other regulated decisions, or training, fine-tuning, or prompting AI features to do so (including in violation of the Fair Housing Act, ECOA, and related laws);
11. Attempting to discover, reverse engineer, or extract our system prompts, model weights, training data, embeddings, or other proprietary AI components, except as expressly authorized;
12. Jailbreaking, bypassing, disabling, or circumventing any AI safety guardrail, content filter, refusal, watermark, provenance signal, or rate limit on the platform or on any underlying third-party AI provider;
13. Using AI features to scrape, copy, mirror, or systematically extract content from third-party websites, services, or APIs in violation of those services' terms or applicable law;
14. Scraping, harvesting, or systematically exporting AI inputs, outputs, or conversation logs from the platform to train, evaluate, fine-tune, distill, or develop a competing AI model, dataset, or product;
15. Performing prompt-injection attacks, indirect prompt injection (e.g., embedding instructions in documents, websites, emails, or media for AI agents to execute), or other adversarial manipulation intended to cause an AI feature to behave in a way that violates this policy;
16. Misrepresenting AI-generated content as human-authored where such labeling is required by law (e.g., AI-generated advertising, political content, or disclosures); or
17. Any use that violates the acceptable-use policy or terms of an underlying AI model provider (such as Anthropic, OpenAI, xAI, or Replicate) that we route requests to.

You are responsible for the content you generate or cause to be generated using AI features and for any consequences of publishing, sending, or acting on AI output. We may monitor, log, suspend, or terminate access to AI features (or your account) for suspected violations of this section, and we may report violations to applicable authorities or to our AI providers as required.

About this policy

This policy outlines a non-exclusive list of activities and intent we deem unacceptable and incompatible with our brand.

We reserve the right to modify this policy at any time by publishing the revised version on our website. The revised version will be effective from the earlier of:

• the date the customer uses our Products after we publish the revised version on our website; or
• 30 days after we publish the revised version on our website.

Business Email (mailboxes on your own domain)

Business Email is for a team's own correspondence on a domain the team owns. You may only connect a domain you control, and you are responsible for every mailbox created on it. Do not use a mailbox to send unsolicited bulk or marketing mail, to mail purchased or scraped lists, or to impersonate anyone — bulk and marketing mail belongs in Campaigns, which carries the unsubscribe links and consent records the law requires.

Mailboxes have hourly and daily sending limits. If too much of a domain's mail bounces or is reported as spam, we pause that domain's sending automatically; its mailboxes keep receiving mail while the lists are cleaned up. We may suspend a mailbox or domain that breaks this policy.

Reporting violations

If you become aware of conduct that violates this Acceptable Use Policy, report it to us at support@openluxe.co or through the in-platform Report tools on the user, listing, message, post, comment, or livestream. Please include URLs or usernames, screenshots, dates and times, and any other evidence you have. We investigate reports made in good faith and may remove content, restrict features, suspend or terminate accounts, preserve evidence, and cooperate with law enforcement and regulators. See our Terms of Service for the full reporting framework, including external authorities you may also wish to contact.