Understanding Spot Publishing Credits
Publishing your video tour (Spot) requires credits to keep it live and accessible. This article explains how the credit system works.
How Credits Work
Daily Charge:
- Published spots cost 100 cash credits per day
- Credits are charged every 24 hours
- Charges occur automatically while published
Initial Charge:
- When you first publish, an initial charge is made
- This starts your 24-hour cycle
- Subsequent charges occur daily
Credit Types
Cash Credits:
- Required for spot publishing
- Purchased or earned through your account
- Deducted automatically each day
Viewing Your Credit Usage
In the Video Tour Builder:
- Open your video tour
- Look for the credit info badge
- Shows "100 cash credits per day"
Credit Charges Modal:
- Click on the credits info
- View detailed charge history
- See statistics and summary
Credit Charge Statistics
The charges modal shows:
- Total Spent: All credits used for this spot
- Days Published: How long spot has been live
- Success Rate: Percentage of successful charges
- Status: Current publishing status
Charge History
View recent charges including:
- Date and time of each charge
- Charge type (Initial, Daily)
- Status (Success, Failed, Grace Period)
- Credits deducted
Planning Your Credit Usage
Before Publishing:
- Check your credit balance
- Ensure enough for planned duration
- Consider purchasing credits if needed
Ongoing:
- Monitor credit balance regularly
- Set up low balance alerts if available
- Add credits before running out
Tips
- Maintain a buffer of credits
- Check charges regularly
- Understand your publishing costs
- Plan for long-term listings
