Purchasing Credits for Spots
Keep your video tour spots published by maintaining sufficient credits. Here's how to purchase and add credits.
Credit Requirements
Per Spot:
- 100 cash credits per day
- Charged automatically every 24 hours
Monthly Estimate:
- 1 spot: ~3,000 credits/month
- 2 spots: ~6,000 credits/month
- 5 spots: ~15,000 credits/month
Purchasing Credits
Step-by-Step:
- Go to Settings → Billing
- Click Buy Credits or Add Credits
- Select a credit package
- Complete payment
- Credits added immediately
Credit Packages
Various packages may be available:
- Starter packages for new users
- Standard packages for regular use
- Bulk packages for savings
- Check current pricing in Settings
When to Buy Credits
Proactive Buying:
- Before credits run low
- When planning new listings
- Before peak marketing periods
Reactive Buying:
- When you receive low balance warnings
- When in grace period (act fast!)
- After being auto-archived
Credits Apply Automatically
Once purchased:
- Credits add to your balance
- Available for all features
- Spot charges resume normally
- Grace period ends (if active)
Team Credits
For teams:
- Team may have shared credit pool
- Check with team admin
- Credits may be allocated
Monitoring Your Balance
Where to Check:
- Dashboard overview
- Settings → Billing
- Video tour credit info
- Low balance warnings
Cost Management Tips
Calculate Your Needs:
Daily cost = Number of spots × 100 credits
Monthly cost = Daily cost × 30
Save Credits:
- Archive spots not actively marketing
- Republish when needed
- Only publish ready content
Payment Methods
Typically accepted:
- Credit/debit cards
- May vary by region
- Check Settings for options
Receipts and Billing
- Receipts sent via email
- Available in billing history
- Download for records
Tips
- Buy in bulk for potential savings
- Set reminders to check balance
- Archive inactive spots to save credits
- Plan ahead for new listings
- Monitor usage regularly
