Chat and Messaging
Communicate with contacts, leads, and team members through OpenLuxe's built-in messaging system.
Accessing Chat
Desktop
- Click Chats in the left sidebar
- Or use keyboard shortcut
- Chat panel shows conversation list
Mobile
- Tap Chats in bottom navigation
- Or tap hamburger menu > Chats
- Full-screen chat interface
Desktop Chat Layout
Three-Panel View
- Left Panel: Conversation list
- Center Panel: Active conversation
- Right Panel: Contact details (optional)
Navigation
- Click conversation to open
- Use search to find chats
- Star important conversations
Mobile Chat Layout
Conversation List View
- Full-screen list of conversations
- Tap to open a conversation
- Search bar at top
Conversation View
- Full-screen messaging
- Back button returns to list
- Keyboard pushes content up
Touch Gestures
- Swipe Left: Archive or options
- Long Press: Select multiple
- Pull Down: Refresh messages
Sending Messages
Desktop
- Select or start conversation
- Type in message box at bottom
- Press Enter or click Send
Mobile
- Open conversation
- Tap message field
- Type message
- Tap send arrow
Attachments
- Desktop: Click attachment icon
- Mobile: Tap + or attachment icon
- Select files, photos, or documents
Starting New Conversations
Desktop
- Click New Chat or + button
- Search for contact
- Select contact(s)
- Start messaging
Mobile
- Tap + or compose icon
- Search contacts
- Select recipient(s)
- Begin conversation
Group Chats
Creating Groups
- Desktop: New Chat > Add Multiple
- Mobile: New Chat > Select multiple contacts
Group Features
- Name the group
- Add/remove members
- Mute notifications
- Leave group
Mobile-Specific Features
Push Notifications
Get alerted to new messages:
- Enable push notifications
- Badges show unread count
- Reply from notification
Quick Reply
Reply without opening app:
- iOS: 3D Touch or long press notification
- Android: Expandable notification
