Creating and Managing Chat Groups

Updated October 26, 2026 189 views

Overview

Create group chats for team collaboration, client communication, or project-specific discussions with multiple participants.

Accessing Chat Groups

Desktop

  1. Click Chats in the main navigation
  2. View groups in the chat list
  3. Click + New Group in toolbar

Mobile

  1. Tap Chats in bottom navigation
  2. Groups appear in chat list
  3. Tap + and select New Group

Desktop View

Creating a Group

  1. Click + New Group
  2. Enter group name
  3. Add members (search contacts/team)
  4. Optional: Add group description
  5. Optional: Upload group avatar
  6. Click Create Group

Group Chat Interface

  • Message thread in center
  • Member list in right panel
  • Pinned messages at top
  • File attachments accessible
  • Search within group

Group Management

  • Click group name/avatar for settings
  • Add/remove members
  • Change group name/avatar
  • Mute notifications
  • Pin/archive group
  • Leave or delete group

Mobile View

Creating a Group

  1. Tap + button
  2. Select New Group
  3. Enter group name
  4. Tap to add members
  5. Tap Create

Group Chat

  • Full-screen chat view
  • Tap header for group info
  • Swipe left on message for actions
  • Voice message button

Group Info

  • Tap group name to open
  • Member list with roles
  • Shared media gallery
  • Settings and notifications
  • Leave group option

Touch Actions

  • Swipe left on message: Reply, react
  • Long-press message: Copy, forward, delete
  • Tap member: View profile or DM
  • Pull down: Load older messages

Member Roles

Admin

  • Add/remove members
  • Change group settings
  • Delete messages
  • Manage other admins

Member

  • Send messages
  • Share files
  • React to messages
  • Leave group

Assigning Roles

  1. Open group info
  2. Tap member name
  3. Select Make Admin or Remove Admin
  4. Changes apply immediately

Messaging Features

Message Types

  • Text with formatting
  • Images and videos
  • Files and documents
  • Voice messages
  • Location sharing
  • Contact sharing

Reactions

  • Quick emoji reactions
  • Multiple reactions per message
  • See who reacted
  • Custom reaction options

Replies

  • Reply to specific messages
  • Creates thread reference
  • Original message linked
  • Jump to original with tap

Media & Files

Shared Media

  • View all photos/videos in gallery
  • All files in Files tab
  • Links shared in group
  • Download or forward media

File Sharing

  • Drag-drop files (desktop)
  • Attach from device (mobile)
  • Share from Vaults
  • Share from cloud storage

Notifications

Group Settings

  • All messages: Every message notifies
  • Mentions only: @mentions and replies to you
  • Muted: No notifications
  • Mute duration: 1 hour to forever

Mentions

  • @username for specific person
  • @everyone for all members (admin only)
  • @here for active members
  • Recipients notified even if muted

Tips

  • Use descriptive group names
  • Pin important messages for reference
  • Assign multiple admins for coverage
  • Archive old groups instead of deleting
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