Response Status and Workflow
Responses move through different statuses as you work with them, helping you track your lead pipeline.
Status Types
New (Blue)
Fresh responses that need attention. Highlighted with a blue left border in the list.
Viewed (Gray)
Responses you've opened and reviewed. Automatically set when you view details.
Replied (Green)
Responses where you've sent a reply email. Set when you send a message.
Converted (Purple)
Leads that have been converted. Mark when a response becomes a client or deal.
Archived (Gray, Faded)
Completed or irrelevant responses. Removes from active view.
Spam
Unwanted or fraudulent submissions. Helps filter out bad leads.
Status Flow
Typical progression:
- New → Response arrives
- Viewed → You review the details
- Replied → You send follow-up communication
- Converted → Lead becomes a client/deal
- Archived → Completed and filed away
Filtering by Status
Use the status dropdown to filter your view:
- View only new responses needing attention
- See all replied responses for follow-up
- Check converted responses for success tracking
